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How abg918 Looks After Your Data

We keep your personal and payment details private across every step of your account journey, from sign-up through to Touch 'n Go eWallet, Boost or GrabPay transactions.

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abg918 How abg918 Looks After Your Data
PRIVACY SUPPORT PATHS

Reach Us About Your Privacy Account

Questions about your data don't need to wait for a ticket queue. Here's how to reach us depending on what you need checked, corrected or removed from your account record.

Privacy Questions via Live Chat Reach our live chat team from your account dashboard when you want to ask what data we hold or how a withdrawal check uses your details.
Written Data Requests Send a written request through support if you want a copy of your account records, a correction, or removal of data we no longer need to keep.
Payment Partner Queries If a Touch 'n Go eWallet, Boost or GrabPay transaction needs a privacy check, our support desk coordinates directly with the payment partner on your behalf.
DATA PROTECTION PRACTICES

How We Protect Your Account Data

Protecting your account record is an everyday operational task, not a one-off statement. These are the practical steps we take around storage, cookies, retention and your right to ask for changes.

Account Data Handling

We store your registration and transaction data on secured systems, and we limit staff access strictly to what's needed for verification and support cases.

Cookie Controls

Session cookies keep you logged in on mobile and desktop; you can clear or block them in your browser without losing access to your account wallet.

Record Retention

We keep transaction and verification records for as long as needed to resolve disputes or support checks, then remove the data outside that window on request.

Requesting Changes

Contact support any time to check, correct or delete the personal details tied to your account; we confirm your identity first before making any change.

Privacy Policy Questions Malaysia Players Ask

A quick set of answers to the data questions we hear most from account holders, covering what we collect, who sees it and how to ask for a change.

We collect your registration details, device data, and transaction records linked to payment methods like Touch 'n Go eWallet, Boost or GrabPay, used only to run and verify your account.

We share only the transaction details needed to clear a deposit or withdrawal with your chosen payment partner, such as Touch 'n Go eWallet or GrabPay, never for marketing purposes.

Yes, you can request deletion through support; we remove what we no longer need for verification once your identity and the request are both confirmed.

Cookies keep your login session active on mobile or desktop and remember preferences like language; you can clear or block them anytime through your browser settings.

We retain transaction and verification data for as long as needed to resolve disputes or support checks, then remove records outside that window on request.

Reach our support desk through live chat or a written request; we'll check what data we hold on your account and respond with the next steps.

Handling standards apply account-wide regardless of where you log in, whether from Kuala Lumpur, Klang or elsewhere in Malaysia, subject always to local law.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.